Shipping & Returns
Effective: 28 October 2026
Where We Deliver
We offer home delivery in Mohali, Chandigarh, Zirakpur, Kharar and Panchkula (Tricity), and ship across Punjab, Haryana and the rest of India. You can also pick up your order from our shop on Landran Road, Sohana, Mohali.
Delivery Time
- Tricity (Mohali, Chandigarh, Zirakpur, Kharar, Panchkula): usually within 1–3 business days.
- Rest of Punjab and Haryana: usually within 3–5 business days.
- Rest of India: usually within 4–8 business days, depending on your pin code.
Delivery times are estimates and may be longer during festivals, bad weather or courier delays. Once your order is dispatched we will share the tracking details with you by SMS, WhatsApp or email.
Shipping Charges
Shipping charges, if any, are calculated on the basis of your delivery location and order weight and are shown clearly at checkout before you pay. All prices on this website are in Indian Rupees (INR).
Order Cancellation
You can cancel your order free of charge before it is dispatched by calling or WhatsApping us on +91 97819 83883. If you have already paid, the full amount will be refunded to your original payment method. Orders cannot be cancelled once they have been dispatched.
Returns
Because ghee is a food product, we cannot accept returns of jars that have been opened or used, for reasons of hygiene and food safety.
We will gladly replace your order or give you a full refund if:
- the jar arrives damaged, broken or leaking;
- you receive the wrong product or pack size; or
- the seal is broken on delivery.
Please contact us within 48 hours of delivery with your order number and clear photos (or an unboxing video) of the product and packaging so we can resolve it quickly.
Refunds
Once your claim is approved, we will send a replacement or process a refund to your original payment method within 5–7 business days. The time it takes for the money to reach your account depends on your bank or payment provider.
Contact Us
Nanak Ghee
Landran Road, Sohana, Sahibzada Ajit Singh Nagar (Mohali), Punjab 140308, India
Phone / WhatsApp: +91 97819 83883
Or use our contact form.