Privacy Policy
Effective: 28 October 2026
Who We Are
This Privacy Policy explains how Nanak Ghee (“we”, “us”, “our”), Landran Road, Sohana, Mohali, Punjab, collects, uses and protects your personal information when you visit nanakghee.com or buy from us. We handle your data in line with applicable Indian law, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
Information We Collect
- Order details: your name, phone number, email address, billing and delivery address, and the products you buy.
- Account details: if you create an account, your login details and order history.
- Messages: anything you send us through our contact form, phone, WhatsApp or email.
- Website usage: technical information such as your IP address, browser, device and the pages you visit, collected through cookies.
We do not collect or store your full card, UPI or bank details. Payments are handled by secure third-party payment gateways.
How We Use Your Information
- To process, deliver and support your orders, including order and delivery updates by SMS, WhatsApp or email.
- To reply to your questions and requests.
- To send you offers and newsletters, only if you have chosen to receive them. You can unsubscribe at any time.
- To improve our website, products and service, and to prevent fraud.
- To meet our legal, tax and accounting obligations.
Sharing Your Information
We never sell your personal information. We share it only with trusted partners who help us run our business, such as payment gateways, courier and delivery partners, website hosting, email and analytics providers, and only as far as needed to provide their service. We may also disclose information if required by law or to protect our rights.
Cookies
We use cookies to keep your cart working, remember your preferences, keep you logged in and understand how visitors use our website. You can block or delete cookies in your browser settings, but some parts of the website, such as the cart and checkout, may not work properly without them.
Data Security and Retention
We take reasonable technical and organisational steps to protect your information, including secure (HTTPS) connections. We keep your information only for as long as needed for the purposes described above or as required by law, for example for tax records.
Your Rights
You can ask us to access, correct or delete the personal information we hold about you, or withdraw your consent to marketing messages, by contacting us using the details below. We will respond within a reasonable time.
Children
Our website is intended for adults. We do not knowingly collect personal information from children. Purchases for children should be made by a parent or guardian.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.
Contact Us
Nanak Ghee
Landran Road, Sohana, Sahibzada Ajit Singh Nagar (Mohali), Punjab 140308, India
Phone / WhatsApp: +91 97819 83883
Or use our contact form.